Shipping policy

Shipping Policy

Effective Date: June 28, 2026

Thank you for shopping with Al Makkah Herbal.

Order Processing

  • All orders are processed within 1–2 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

  • Pakistan: Estimated delivery within 3–7 business days.
  • Delivery times may vary depending on your location and courier services.

Shipping Charges

  • Shipping charges are calculated at checkout unless a free shipping offer is available.

Order Tracking

  • Once your order has been shipped, you will receive a tracking number via email or SMS (where applicable).

Delays

  • While we strive to deliver orders on time, delays caused by weather, courier issues, or other unforeseen circumstances are beyond our control.

Incorrect Address

  • Please ensure your shipping address is correct before placing your order.
  • We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses provided by the customer.

Damaged or Lost Packages

  • If your package arrives damaged or is lost during transit, please contact us within 48 hours of delivery.

Contact Us

If you have any questions regarding shipping, please contact us at:

Email: almakkahherbal@gmail.com